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Forgot the employee's username and password, what to do

To restore access to the employee's profile, you will need a form with access rights for medlocks.

To restore access, you will need the login and password of the system administrator. The login starts with sys_, and the password contains 8 characters.

Бланк с доступами

1. Enter the username and password from the card at the 3rd authorization step.

Третий шаг авторизации

You will be taken to the Medlock Admin page, where you will see a list of all users.

2. Find the employee in the list whose access needs to be restored and click the edit button on the right.

Список сотрудников

3. In the window that opens, click «Сменить пароль».

Окошко пользователя

The program will create a new password, and you will see it on the screen.

4. Click on the exit button in the upper-right corner and confirm the action to log out of the Medlock Admin profile.

Выход из админки

5. You will return to step 3, where you need to enter the username and new password that the program generated earlier.

Авторизация снова