, «Воронки»in MedLock 
Funnels are a targeted workflow where tasks are created automatically according to set rules, and administrators (the team) process them to achieve specific business goals. Tasks are displayed on the board in the form of cards, and further work takes place as you decide to set up the process.
Now, when moving the card from the column «Неразобранное»(if the performer is not already installed) The system will require you to assign it.
In January, four basic free funnels became available.:
- Funnel«Сопровождение администратором».
Collects the next appointments three days before the appointment to confirm the records and monitor patient attendance. - Funnel«Новые онлайн-записи».
Organizes initial contact with new patients in the first three days after the online appointment, even if the visit is scheduled for a distant date. - Funnel«Повторные приёмы».
Collects cards for patients to whom the doctor has scheduled a repeat visit, helping to arrange their return to the clinic. - Funnel«Отмены, неявки и отложенные приёмы».
It works with failed visits: analyze the reasons for returning patients and promptly rewrite postponed appointments.
The first paid customizable funnel has also been added«По стационарным приёмам». The funnel collects hospital patient cards. The selection criteria are configurable — you can select one or more statuses.
Read more in the Funnel article.
🕛 The red line of the current time
A red horizontal line has been added to the schedule. It indicates the current time at the moment and helps you navigate with a large schedule. The line is updated once every 1 minute (corresponding to the current time).
For more information about the schedule, see the Schedule article.
, A new channel in the Communications Center: WhatsApp
Now you can chat with patients omnichannel.: both with patients in the medical room and on WhatsApp.
For more information about the new channel and its connection, see the article Communication Channel: WhatsApp.
Transferring data about clinic staff, appointments, reception services, and receipts from another medical center to a medical center
Now for clinics that previously worked in 1C BIT.UMTS, it is possible to transfer even more data to the slowbox. Gradually, the list of IIAs for which the transfer of this data is available will expand.
For more information, see the article Transferring data from other IIAs.
,The ability to set a VAT rate of 22%
Due to the approval of Federal Law No. 425-FZ dated 11/28/2025, which increases the VAT rate from 20% to 22% from January 1, 2026, we have added a new VAT rate of 22% (and 22/122) for selection, similar to the other rates. (0%, 10%, 20%). It can be installed on goods and services.
Important! In order for the new bid to be processed correctly at the ATOL cash register, the configuration and the cash register driver must be updated.
Details in the articles:
🧬 Laboratory «Мобил Медикал Лаб»
Now a new LIS is available in the MedLock, you can connect it through the module settings«Лаборатории».
For more information, see the articles in the section «Лаборатории».
📝New design of the examination protocol and dental protocol (SAMD 119)
We have updated the design of the examination protocols and dental protocol to make it easier to work with them.
You can get acquainted with the updated design in the articles:
- Creating protocols.
- The patient's personal account is a medical room.
- Signing of the protocol by the doctor.
- Signing of the protocol by the head.
- Dentistry.
, Updated section design«Пациенты»
To increase the security of working with patient data and reduce the burden on clinic staff due to the large amount of information, we have updated the section«Пациенты». Now you can see patients only after entering a search query.
For more information, see the article section «Пациенты».
The medlock accepts the data that the patients have confirmed in the medical center through Public Services
If the patient has confirmed his personal data in the medical center through Public Services, then when making an appointment, the data will be transferred to the clinic in the medical center. The transmission of confirmed data occurs only if the record is created by the patient himself.
In the medical card, the patient sees what data has been transferred to the clinic.
The MedLock also displays information about which verified data was filled in from the Medlock.
For more information, see the articles Appointment and Patient Profile.
, A label in the schedule for online consultations
The label «Онлайн»in the schedule displays appointments that are online consultations. Hovering over the placemark also displays an explanation that the appointment is an online consultation.
For more information about working with labels on recordings, see the Schedule article.
Notification that the personal manager could not contact the clinic
Now, if the MedRoket personal manager has not been able to contact the clinic within a week, he will send her a special notification in the MedLock. It will remind you to contact your personal manager and discuss updates with him.
For more information, see the notification that the personal manager could not contact the clinic.
🖨️In the description of the module«Личный кабинет пациента», there is a button for downloading a QR code file for installing a medical device.
To make the installation of the medical device even more convenient for patients, we have added a «Личный кабинет пациента»button to download the QR code of the application in the module description. You can download the QR code file, print it out and give it to the patient so that he can easily install the medical device on his smartphone.
For more information about working with the module, see the article Patient's Personal account — Medtochka.
, Additional payment
In order to ensure transparent and predictable clinic expenses, as well as to maintain a stable level of service provision, an additional payment has been established in MedLock.
The additional payment is the minimum cost of the clinic. If the monthly expenses do not reach 1,000 ₽, a payment for the missing amount is formed at the end of the month.
For more information about the payment, see the Additional Payment article.