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Getting started with Medlock
Authorization
Recommended system requirements
Log in to Medlock
Error at the 2nd step of authorization
Reset authorization
Log in to your Medlock profile
Forgot the employee's username and password, what to do
Installing the security certificate
Access Data security
Problems with authorization
Why is the slow lock hanging?
Adding funds to your Medlock account
Working with legal entities and clinic branches
Working with services
Uploading the price list
Transferring data from other IIAs
Access rights for Medlock users
Staff
Creating access for a new administrator
Adding and removing doctors
Adding and changing doctors' work schedules
The new doctor is not shown in the schedule
Status«Приходящий врач»
Viewing employee activity history
Changing the password for the administrator
Patients
Chapter«Пациенты»
Patient profile
Unloading the customer base for the target
Certificate for tax deduction
Creating a minor patient
Working with medical records in the patient's profile
Uploading patients from a file
Updating a section«Пациенты»
Patient's documents in the medical unit for clinics outside the Russian Federation
Working with IIN in MedLock for clinics in Kazakhstan
Patient's tag from the MEDFLEX blacklist
Chapter«Главная»
Archive
Changes to the 025/Y medical card from September 1, 2025
Chapter«CRM»
Tasks
Funnels
Delayed appointments and doctor's non-working hours
Additional payment
Notification that the personal manager could not contact the clinic
Communication Widget
